Attendee FAQ

Welcome to our Frequently Asked Questions page. This section is designed to provide quick answers to common questions and helpful information. We encourage you to review the FAQs below, and contact us if you need additional assistance.

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Where and when will the conference take place? The 2026 CITE Conference will take place in Anaheim, CA at the Anaheim Convention Center on November 17-19, 2026. Pre-conference activities begin on November 16.
What happens if I register and then cannot attend Conference? We have flexible options for you: Transfer: Registered conference attendees can transfer their unused registration without penalty to another attendee. Email conference@cite.org to request a transfer prior to 4pm PST, on Friday, November 13, 2026. Refunds: Should an exhibitor or attendee cancel, refunds will be granted based on the following guidelines: • Full Refund less processing fees: Before October 1, 2026 • 50% Refund less processing fees: Between October 2, 2026 and October 27, 2026 • No Refund: On or After October 27, 2026 • On or after October 27, 2026 refunds will be granted at the sole discretion of CITE. Processing fees will be determined at the time of refund request.
Where can I find my registration receipt and confirmation email? You will receive a confirmation email in the inbox for the email you used to register. If you do not see the confirmation email in your inbox, please be sure to check your junk and spam folders. You may also log back into the Convention Registration webpage with the email and password you created during registration to retrieve your confirmation. Please reach out to conference@cite.org for more information.
Can I pay by PO? Yes. To pay by PO, please go into the Attendee Service Center. Your login should have been emailed to you upon the completion of your registration. Once you log in, there will be a task waiting for you to upload your PO. Once it is uploaded, the conference team will be notified and reach out to you with any questions.
Can I bundle my conference registration and CITE membership? Yes. Educational Plus registration includes one-year of CITE membership. Please keep in mind this is a manual process for us to update, so it may take some time before your updated membership expiration shows on your CITE account. Also, if you do not already have a CITE account, you will receive a welcome email to setup your account when we begin updating membership expirations. Thanks for your patience as we get your membership setup!
Where are the discounted hotel booking links? Discounted hotel booking links will be available to registered conference attendees. Please refer to your registration confirmation e-mail. We recommend reserving your hotel room as soon as room block links are available. We always sell out of the main hotels around September. We do not recommend overbooking rooms and canceling later--we have a 30-day cancellation policy, and we’ll periodically review booking lists and contact those who have booked multiple rooms to be sure they need all rooms. Requests for group blocks of 10 or more rooms require CITE approval and are subject to availability. Please email conference@cite.org for assistance.
Can I attend sessions if I purchase an Exhibit Hall-Only Badge? Exhibit Hall-Only Badges offer access to the exhibit hall floor and exhibitor showcase sessions only.
Are discounts available? Yes! We have several options to save money at the conference. We have two Early Bird registration periods and a Team discount. Additionally, if you apply to present a session and are accepted, you can save $200 off registration (max of 2 presenters per session).
Do you provide any accessibility accommodations? Yes, we offer a wide range of accessibility accommodations. Accommodations will be made available to our deaf and hard of hearing participants if requested. If you would like to request accommodations, please indicate this during the registration process, or send an email directly to conference@cite.org before October 1, 2026. Those requesting accommodations must provide their anticipated schedule when submitting their request. Nursing mother’s rooms will be available onsite. They are located on the first floor of the Anaheim Convention Center. Emergency medical services will be available during event hours on Level 1. We do our best to accommodate dietary restrictions. CITE staff will reach out to you closer to the conference to inform you of meal selections, so you may plan accordingly. Please identify any accessibility needs in the registration so we may do our best to accommodate.
Are media outlets invited to cover the show? Yes, CITE invites local and national media to attend, cover the event, and share the latest ed tech showcased at the CITE Conference. Approved media will receive complimentary registration. Please reach out to conference@cite.org for more information.
Is there parking at the Anaheim Convention Center? What is the cost? There are multiple parking garages located near to the Anaheim Convention Center. For more information, please see this parking map.
Is there coffee for purchase on site? There is a coffee shop onsite at the Anaheim Convention Center.
What food and activities does Anaheim offer? There are many great things to try in Anaheim. Here is the list to the dining options.

Where and when will the conference take place?

The 2026 CITE Conference will take place in Anaheim, CA at the Anaheim Convention Center on November 17-19, 2026. Pre-conference activities begin on November 16.

What happens if I register and then cannot attend Conference?

We have flexible options for you:

Transfer: Registered conference attendees can transfer their unused registration without penalty to another attendee. Email conference@cite.org to request a transfer prior to 4pm PST, on Friday, November 13, 2026.

Refunds: Should an exhibitor or attendee cancel, refunds will be granted based on the following guidelines:
• Full Refund less processing fees: Before October 1, 2026
• 50% Refund less processing fees: Between October 2, 2026 and October 27, 2026
• No Refund: On or After October 27, 2026
• On or after October 27, 2026 refunds will be granted at the sole discretion of CITE.

Processing fees will be determined at the time of refund request.

Where can I find my registration receipt and confirmation email?

You will receive a confirmation email in the inbox for the email you used to register. If you do not see the confirmation email in your inbox, please be sure to check your junk and spam folders. You may also log back into the Convention Registration webpage with the email and password you created during registration to retrieve your confirmation. Please reach out to conference@cite.org for more information.

Can I pay by PO?

Yes. To pay by PO, please go into the Attendee Service Center. Your login should have been emailed to you upon the completion of your registration. Once you log in, there will be a task waiting for you to upload your PO. Once it is uploaded, the conference team will be notified and reach out to you with any questions.

Can I bundle my conference registration and CITE membership?

Yes. Educational Plus registration includes one-year of CITE membership. Please keep in mind this is a manual process for us to update, so it may take some time before your updated membership expiration shows on your CITE account. Also, if you do not already have a CITE account, you will receive a welcome email to setup your account when we begin updating membership expirations. Thanks for your patience as we get your membership setup!

Where are the discounted hotel booking links?

Discounted hotel booking links will be available to registered conference attendees. Please refer to your registration confirmation e-mail.

We recommend reserving your hotel room as soon as room block links are available. We always sell out of the main hotels around September. We do not recommend overbooking rooms and canceling later--we have a 30-day cancellation policy, and we’ll periodically review booking lists and contact those who have booked multiple rooms to be sure they need all rooms.

Requests for group blocks of 10 or more rooms require CITE approval and are subject to availability. Please email conference@cite.org for assistance.

Can I attend sessions if I purchase an Exhibit Hall-Only Badge?

Exhibit Hall-Only Badges offer access to the exhibit hall floor and exhibitor showcase sessions only.

Are discounts available?

Yes! We have several options to save money at the conference. We have two Early Bird registration periods and a Team discount. Additionally, if you apply to present a session and are accepted, you can save $200 off registration (max of 2 presenters per session).

Do you provide any accessibility accommodations?

Yes, we offer a wide range of accessibility accommodations.

Accommodations will be made available to our deaf and hard of hearing participants if requested. If you would like to request accommodations, please indicate this during the registration process, or send an email directly to conference@cite.org before October 1, 2026. Those requesting accommodations must provide their anticipated schedule when submitting their request.

Nursing mother’s rooms will be available onsite. They are located on the first floor of the Anaheim Convention Center.

Emergency medical services will be available during event hours on Level 1.

We do our best to accommodate dietary restrictions. CITE staff will reach out to you closer to the conference to inform you of meal selections, so you may plan accordingly.

Please identify any accessibility needs in the registration so we may do our best to accommodate.

Are media outlets invited to cover the show?

Yes, CITE invites local and national media to attend, cover the event, and share the latest ed tech showcased at the CITE Conference.

Approved media will receive complimentary registration. Please reach out to conference@cite.org for more information.

Is there parking at the Anaheim Convention Center? What is the cost?

There are multiple parking garages located near to the Anaheim Convention Center. For more information, please see this parking map.

Is there coffee for purchase on site?

There is a coffee shop onsite at the Anaheim Convention Center.

What food and activities does Anaheim offer?

There are many great things to try in Anaheim. Here is the list to the dining options.